Terms and Conditions

Rent a dent is an online solution, allowing people to search for dental professionals (dentists), dental clinics/surgeries and dental services. Therefore, the service provides a means of communication between patients and dentists, as well as a means of reviewing dental services provided.

Rent a dent does not represent services from a specific clinic or group of professional personnel, but rather allows the patient to search for dentists, based on their specific needs and preferences. Patients are able to effectively communicate with the dentist, with an agreement being reached on the specifics of the dental treatment, date, time and price.

This service publishes details about dentists based on information collected. Rent a dent invests the best effort to make sure information is accurate and up to date. However, the accuracy of this information cannot be guaranteed. Therefore, Rent a dent will not be held responsible for any inaccurate, incomplete and out of date information published on the website.

Rent a dent only acts as an intermediary between dentists and patients, providing a means for faster and easier communication. The service does not represent a group of dental professionals. Rent a dent will not influence or be involved in contractual relationships between patients and dentists at any point in time. Having said this, Rent a dent will assume that all communication and agreements made between patients and dentists were undertaken in a way where the free will of both parties was respected. Rent a Dent will not be held responsible for any issues that may occur between patients and dentists.

Rent a dent requires that the patient provide some information, such as first name, last name, country currently residing in, language spoken, email address and phone number, in order to facilitate and provide better services to patients. Rent a dent will not, under any circumstances, disclose personal information unless it is required by law.

Additionally, Rent a dent requires that the patient provide certain medical history, general habits and general health data, which can be disclosed to dentists. This will allow for a better diagnosis to be provided and will make sure that the health of the patient will not be damaged in any way. This information may include, but is not limited to, information about allergies, contagious illnesses, ongoing therapies, medical history etc. Similarly, in order to provide the requested service to the patient, Rent a dent may require certain files to be uploaded to the web platform, such as but not limited to, x-ray scans, 3-D imaging, dental records etc.

By using Rent a dent, the patient acknowledges and agrees that failing to provide this information (or providing false, inaccurate or incomplete information) may cause damage to their health, in which case neither Rent a dent nor the dentist will be held responsible.

By accepting the terms suggested by dentists (such as but not limited to, date, time, price and procedure details) the patient will agree to engage in a contractual relationship with the dentist. After there is an agreement to the terms, the patient will receive an automatic email confirmation.

The patient may, at any time, request to have their personal data removed by sending an email to <a href="mailto:privacy@rentadent.org">privacy@rentadent.org</a>. With respect to our privacy policy, Rent a dent will proceed with the removal of data as soon as the request is received. After such a request is received, Rent a dent holds the right to keep certain data, such as the first and last name of the patient, as well as their email address and history of requests sent via the Rent a dent platform. This data can and will only be used in cases of legal disputes.

If agreed with the end user, Rent a dent may provide for the organization of additional services, such as, but not limited to, transfers, sightseeing, accommodation, second opinions etc. through partners. Rent a dent will invest the best possible effort to provide all relevant data to the patient regarding additional services. Payment for additional services will be completed through and will be directly forwarded to Rent a dent’s partners.

By choosing any of the additional services, the patient agrees to the terms and conditions outlined by the partners providing additional services. Rent a dent will provide contact details or relevant URLs but will not supply the additional services.

Rent a dent will, to the best possible effort, provide all relevant information regarding additional services. Such information may include pricing, time frame, quality etc. However, Rent a dent will not be held responsible for any out of date or inaccurate information provided. In the case of any cancellation, terms and conditions of the additional service provider may and will apply.

The patient may cancel their request, without suffering any penalties, 15 days prior to the date agreed with the dentist.

Rent a dent holds the right to suspend a patient’s access to the platform in the case that the patient cancels any request 3 times.

The patient may cancel their request without suffering any penalties if it is proven that they are not eligible for travel or the treatment agreed upon. In this case, the patient will agree to provide written and authenticated proof from a medical professional, to support their claim, 10 days after cancellation. Furthermore, cancellation of the request will proceed without any penalty in the case of unfortunate events such as wars, natural disasters or death of the patient.

Payments for all services provided to the patient either by the dentist or a partner providing an additional service are done directly through dentists and/or partners. Therefore, terms and conditions set by dentists and partners will apply (such as, but not limited to, method of payment (cash or card), currency and exchange rate etc). Rent a dent will not be held responsible for any issues and/or misunderstandings regarding payments.

Patients agree that it is their obligation and responsibility to check all payment options available. Information about payment options indicated on the Rent a dent website are provided and updated by dentists. Due to this, Rent a dent will not be held responsible for any outdated or incorrect information.

Rent a dent allows the patient, in certain sections of the platform, to:

The patient agrees that this rating system is based on their personal opinion and assessment. Rent a dent does not influence ratings nor does the service check the validity or origin of ratings and/or comments made. Therefore, the service will not be held responsible for any damages or misunderstandings that may occur. Rent a dent holds the right to discontinue or remove the rating system.

The patient agrees that they will provide ratings and comments only about those dentists whom they have personally encountered. The patient agrees to use these ratings and comments fairly, and not to post anything untrue, defamatory or not permitted by law. Rent a dent holds the right to suspend and delete a patient’s account in the case of rating and comment misuse. The patient agrees that Rent a dent can hold their ratings and comments on the website, even in the case of account termination.

By agreeing to these terms of service, the user acknowledges that they are of legal adult age in their state/province/country of residence, or that they are of legal adult age and have given consent to allow any of their minor dependents to use this site.

The user may not use the website for any illegal or unauthorized purpose, nor may they, in using the service, violate any laws in their jurisdiction (including, but not limited to, copyright laws).

The patient agrees to provide only correct and up to date information to all sides involved in communication regarding Rent a dent services. Rent a dent will not be held responsible for any damages or issues caused by incorrect or out of date information provided by the patient.

Rent a dent holds the right to suspend and/or delete any account in the case of a patient violating their obligation(s).

In the case of any claim(s) made against Rent a dent by a third party, caused by any patients who have violated their obligation(s), the patient will agree to compensate all costs that Rent a dent may suffer (such as, but not limited to, legal processes, courts, lawyer fees etc).

Rent a dent does not make any guarantees and/or promises other than those stated and outlined in these terms and conditions and/or additional terms, regarding services provided.

Unless stated otherwise in Sections 10.3 and 10.4, Rent a dent is only liable in the event of a deliberate act or gross negligence. With regard to claims arising from injury to life, body or health, Rent a dent, legal representatives, agents and employees are also liable for mere negligence.

Rent a dent’s website contains external web links which belong to third parties. Rent a dent has zero influence over the content and operation of these links and where they will lead. Checking the content and keeping it up to date is the responsibility of third parties. Therefore, Rent a dent will not be held responsible for any inappropriate, outdated or incorrect information and/or content found at third party links. Likewise, Rent a dent holds no viability regarding the actions and/or policies of third parties and will not be held responsible in any of these cases.

On certain occasions, Rent a dent will collect and process personal data from the patient. In respect to all governing laws, Rent a dent will ask for consent from a patient regarding the following.

Data asked for and obtained from a patient include, but are not limited to, medical history, current medical health, dental hygiene habits, information about allergies etc.

In order to provide requested services to the patient, Rent a dent may request certain files to be uploaded to the web platform, such as but not limited to, x-ray scans, 3-D imaging, dental records etc.

All data is collected with the purpose of providing better feedback and services to the patient by dentists. Rent a dent will not use this data for any other purpose except for providing the dentist with dental anamnesis or the compliance necessary for providing dental treatment. Rent a dent may present the above mentioned data only if required by law. More details in Privacy Policy and GDPR compliance.

The Rent a dent domain, code, logo, website, website content (such as. but not limited to, images, videos, colors etc.) and other elements are protected by copyright and intellectual property owned by Rent a dent.

Rent a dent does not authorise any licence or intellectual property rights to the patient when using Rent a dent’s services. Any usage or utilization of the services materials outside of governing law requires written permission from Rent a Dent. Content from Rent a dent’s website can be utilised only for non-commercial use.

Rent a dent holds the right to use any kind of information and/or communication threads provided by the user via the platform for its business purposes, provided that this use shall comply with the applicable data protection regulations.

Rent a dent accepts only these terms and conditions. Only these terms and conditions are applicable for using Rent a dent’s services. Any specific terms and conditions requested by patients are automatically, and undoubtedly, rejected.

These terms and conditions will remain valid until changed or terminated by Rent a dent. In the case that the patient does not agree or care to comply with these terms and conditions, Rent a dent will request the immediate termination of service usage and the deletion of their account.

Rent a dent holds the right to modify the terms and conditions or any additional terms for specific services. Rent a dent will make the best possible effort to send notices when changing terms and conditions. After posting any updated terms and conditions, they will not become effective or apply earlier than 7 days after they are posted, unless any changes are connected to new features or required by law. In this case, the changes will become effective right away. In the case that the patient does not agree with the changes, they should stop using Rent a dent’s services straight away and terminate their user account.

If there is any inconsistency between the terms and conditions and any additional terms and conditions valid for specific services provided by Rent a dent, the additional terms and conditions will prevail to the extent of the inconsistency.

To the extent permitted by law, these terms and conditions including any additional terms and conditions for specific services provided by Rent a dent, as well as any disputes arising out of or in connection with the respective terms and conditions, shall be governed exclusively by the laws of Serbia (without its choice of law provisions). The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

Any dispute that may arise from these terms and conditions and the services shall exclusively be submitted to the competent courts in Belgrade, Serbia. If the mandatory statutory law does not allow this choice of venue, all claims arising out of, or relating to these terms and conditions and any additional terms and conditions for specific services provided by Rent a dent shall be litigated by the courts pursuant to statutory law.

If any of these terms and conditions are/or become invalid, unenforceable or non-binding, the user shall remain bound by all other provisions thereof. In the case of such an event, invalid provisions shall nonetheless be enforced to the fullest extent permitted by applicable laws. Therefore, the patient will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provisions, given the contents and purpose of these terms and conditions

The patient has every right to withdraw from the contract within 14 days upon acceptance of the terms, without any obligation to state reasons for withdrawal, via an express widrawal statement (such as an email or letter).

Rent a dent will immediately confirm the withdrawal through a receipt which will be sent via email.

Any withdrawal request within the above mentioned time period shall sufficiently meet the deadline and should be addressed to:
Company name: “Dent Rent”
Company identification number: 28233426
Tax identification number: 110119128
Address: Veljka Dugosevica 54, 11 000 Belgrade, Serbia

The patient agrees that they will owe a reasonable amount for services already provided if said services have been provided at the consumer’s specific request before they have made use of their right of withdrawal.